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Eligibility:
The extended warranty applies only to the Deck Pro QLED 2.0 model purchased from sylvox official website.
Duration:
The extended warranty adds 2 years of coverage to the standard 1-year manufacturer warranty, for a total of 3 years.
The extended warranty covers:
Manufacturing defects in materials and workmanship, including replacement of faulty parts.
Repairs or replacement under Sylvox’s official warranty, which applies to products purchased directly from our website.
Labor costs for warranty-related services.
Note: To ensure full warranty coverage and support, we recommend purchasing directly from Sylvox’s official website. Third-party sellers may not provide the same level of service.
Exclusions:
The extended warranty does not cover:
Accidental damage, including drops, spills, or impact.
Normal wear and tear (e.g., cosmetic damage, deterioration).
Damage due to improper use or unauthorized repairs.
Activation:
The extended warranty begins immediately after the expiration of the standard 1-year manufacturer warranty.
Claim Process:
To file a warranty claim, please contact Sylvox customer support at [service@sylvoxtv.com] with proof of purchase and warranty details.
Transferability:
The warranty is non-transferable and applies only to the original purchaser.
Refund Policy:
The extended warranty is non-refundable once activated.